Dubbed a "business necessity" rather than a leisure destination, Newark in New Jersey, US, has landed the top spot as the world's least friendly city.
Newark's "extreme traffic and poor signage" have been cited as reasons for the city's lack of congeniality, while its status as an airport city is said to make it crowded and overpriced.
One disappointed traveller recently said Newark was "one of the saddest looking cities" they had ever seen.
America and Africa both fared poorly in the rankings, compiled by US travel magazine Conde Nast Traveler.
Tijuana, Mexico, came out second, denounced for its reputation of being "dirty" and "unsafe", while Oakland in California was ranked third, with one visitor describing it as "scary".
Dar es Salaam in Tanzania cam out in fourth place, branded "much too crowded and chaotic", while Maputo in neighbouring country Mozambique was ranked seventh for not being "user friendly" enough.
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